Being a Good Neighbour: Stakeholder Relations During Construction Season

Let’s face it, construction season isn’t always a walk in the park.

It’s noisy, disruptive, and can leave neighbours wondering, “What’s going on over there?”

This is where being a good neighbour comes in. As a builder or project manager, your goal isn’t just to finish the project. It’s to build trust and understanding with the people living and working nearby (and marketing assets like photography and video can make all the difference).

Take the “Look Back” video we produced for Marigold Infrastructure Partners as an example. This project highlights all the happenings along Edmonton’s Valley Line West LRT alignment. It weaves together key milestones, community impacts, and behind-the-scenes efforts. No one wants to feel left in the dark about what’s happening in their community and videos like this do more than inform. It can give your neighbours a clear and engaging view of the project’s progress and help build trust, understanding, and even a little excitement about what the future holds for their area.

When you’re working on a construction project, the neighbourhood becomes your extended community.

Keeping them in the loop shows that you value their input and care about minimizing disruption to their lives. That’s where high-quality visuals come into play. Crisp, professional photos and videos don’t just document progress; they tell a story. A well-crafted time-lapse of a project’s transformation or a quick explainer video about the timeline can turn skepticism into support.

So, here’s the bottom line: being a good neighbour during construction means showing up—not just with the work but with communication.

Photography and video are your secret weapons to bridge the gap between “just another construction crew” and a trusted partner in the neighbourhood. These assets can create transparency, spark curiosity, and build goodwill.

When people can see what’s happening and understand the “why” behind it, they’re more likely to feel involved rather than inconvenienced.

So, invest in marketing assets that make your project approachable, relatable, and even exciting. Being a good neighbour starts with showing that you care—and nothing says that better than sharing the story of your work with the community around you.